Wednesday, 08 April 2015
Wednesday, 08 April 2015 17:09:47 (AUS Eastern Standard Time, UTC+10:00)

REST Professional Version 12.0.09 is available for download. Now may be a good time to do a health check on your technical infrastructure. It is easy to forget that the network set up is an integral part of your business.

Remember that the faster your server or PC is, the faster REST Professional will be able to process data. A healthy network will also minimise Run-time Errors, Ghost Users, Data Time-Outs and System Recovery Failures.

Take a moment to ensure that the performance of your system is suitable for your agency operations and that you are running an optimal environment for REST Professional. Click to view these helpful documents:

REST Professional System Requirements

REST Professional Network Troubleshooting Guide

 Wednesday, 11 February 2015
Wednesday, 11 February 2015 11:11:20 (AUS Eastern Standard Time, UTC+10:00)

Work smarter, not harder, by attending short REST Professional webinars, free of charge from the comfort of your office. To take advantage of these webinars, all you need is a computer, internet connection and speakers or a phone.

Register now for an upcoming session.

 Sunday, 06 July 2014
Sunday, 06 July 2014 16:26:00 (AUS Eastern Standard Time, UTC+10:00)

While reviewing your Income & Expenditure reports, if you find a transaction that has the wrong BOMA (Chart of Account) code, you can easily rectify that code by following the steps below:

1. Do a quick backup of your current data

2. Go into Other > Utilities > Update transaction

3. Bring up the owner who has the wrong transaction code

4. Select the month and year that the wrong transaction occurred in

5. Click on ‘Search F5’ to view all the transactions within the selected period

6. Locate the transaction with the wrong BOMA code, highlight the wrong transaction and click on the ‘Change’ button

7. In the field ‘New BOMA Code’ enter the correct BOMA code and then select ‘Save F12’ to save your changes

You can also download these steps in the Knowledgebase.

 Monday, 23 June 2014
Monday, 23 June 2014 00:00:00 (AUS Eastern Standard Time, UTC+10:00)

NOTE: Please ensure your property management accountant/bookkeeper receives this message.

The End of Financial Year process can be a stressful time for portfolio bookkeepers and property managers. To assist you in preparing your office for this process, we have created a short, 90 minute online course for only $66 per person. Places are limited so book today to avoid disappointment.

Learn more about EOFY 2014 Online Course
Download the brochure or Book Online

If you are unable to attend the course,
Download the End of Financial Year Procedure
This document is also available on the Knowledgebase.

As always, the Support Team is ready to assist you this End of Financial Year. Should you have any questions, save time by logging a support call via the Rockend Customer Lounge or call 1300 657 700.

Kind regards,
The Rockend Team

 Monday, 16 June 2014
Monday, 16 June 2014 15:03:00 (AUS Eastern Standard Time, UTC+10:00)

NOTE: Please ensure your property management accountant/bookkeeper receives this message.

The End of Financial Year process can be a stressful time for portfolio bookkeepers and property managers. To assist you in preparing your office for this process, we have created a short, 90 minute online course for only $66 per person.

Learn more about EOFY 2014 Online Course
Download the brochure or Book Online

If you are unable to attend the course,
Download the End of Financial Year Procedure
This document is also available on the Knowledgebase.

As always, the Support Team is ready to assist you this End of Financial Year. Should you have any questions, save time by logging a support call via the Rockend Customer Lounge or call 1300 657 700.

Kind regards,
The Rockend Team

 Monday, 02 June 2014
Monday, 02 June 2014 15:02:00 (AUS Eastern Standard Time, UTC+10:00)

NOTE: Please ensure your property management accountant/bookkeeper receives this message.

The End of Financial Year process can be a stressful time for portfolio bookkeepers and property managers. To assist you in preparing your office for this process, we have created a short, 90 minute online course for only $66 per person.

Learn more about EOFY 2014 Online Course
Download the brochure or Book Online

If you are unable to attend the course,
Download the End of Financial Year Procedure
This document is also available on the Knowledgebase.

As always, the Support Team is ready to assist you this End of Financial Year. Should you have any questions, save time by logging a support call via the Rockend Customer Lounge or call 1300 657 700.

Kind regards,
The Rockend Team

 Monday, 26 May 2014
Monday, 26 May 2014 10:18:59 (AUS Eastern Standard Time, UTC+10:00)

RE/MAX Hills & Country is a family owned business that has been operating for approximately 20 years in the Adelaide area. With five people in the property management department, the team has found that they have saved around 12 hours a week with Rockend’s fileSMART.

RE/MAX Hills & Country had recently implemented fileSMART Workflows, which allowed them to electronically move documents around the business and assign tasks to people such as review and approval. Find out how fileSMART Workflows have helped their business.

 Friday, 09 May 2014
Friday, 09 May 2014 11:32:18 (AUS Eastern Standard Time, UTC+10:00)

Please note that an earlier post had two faulty links. We have since corrected the links and we sincerely apologise for any inconvenience caused.

Version 11.5 is packed full of new features and enhancements to simplify processes and save time.
This new release includes:

  • Automated invoice approval and processing using fileSMART and REST Professional
  • Duplicate Creditor Disbursement Warning
  • Owner and Tenant Portal Enhancements
  • User Details Enhancements including inactive user status
  • Sales Enhancements
  • Web Advertising Enhancements
  • KPI Report Enhancements
  • REST Mobile Version 5.0
  • REI forms integration extended to REIWA, REISA and REINT

Read More about these features, read the full Release Notes, and Download Now to take advantage of the new release.

Plus! For agents who want to take their business to the next level, the new release also works together with fileSMART to introduce fileSMART Document Workflows.

This means that you electronically can move documents around the business for different tasks such as review and approval and also track the document's history and user comments. When the document is ready to be filed, a single click in fileSMART archives the document and sends the invoice data to REST Professional for processing.

You can then take advantage of automated invoice approval and processing, saving you hours. When processing barcoded invoices, fileSMART will prefill the barcoded data allowing you to process hundreds of barcoded invoices in the time it used to take to process just one!

Watch the video to see it in action.

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